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Jon Goldberg, 10/01/2013 05:10 PM

Conflict Resolution Sheet template

This Conflict Resolution Sheet is based upon work of AORTA and The Icarus Project. Our collective is going to start using this as a tool to help us deal with conflicts and have better communication. Each member fills out this sheet, and we store that information in our online documentation, enabling us to start conversations about difficult issues in ways that work better for us as individuals.

Some good ways to communicate with me about a conflict include:

Chatting is best when possible. I appreciate knowing at the very beginning of a conversation whether an issue is a big or small one.

Some bad ways to communicate with me about a conflict include:

Not being passive-aggressive or otherwise being hurtful any more than is implicit in a situation.

Some ways that I behave when I am having trouble with conflict include:

(ex. interrupting others, trying to close the conversation prematurely, avoiding talking about it, raising my voice, being silent)

When I am having trouble with conflict some positive things that I can do for myself include:

(ex. take time away from the issue, take a walk, eat or drink)

When other people notice me having trouble with conflict, some positive things that they can do to support me include:

(ex. break down the issue into smaller parts, use formal consensus process, propose putting off making a decision)

Ways in which I am good at supporting others in dealing with a conflict include:

(ex. phone calls, taking a walk, talking someone down)

Updated by Jon Goldberg over 9 years ago · 4 revisions

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