Conflict Resolution Sheet template

This Conflict Resolution Sheet is based upon work of AORTA and The Icarus Project. Our collective is going to start using this as a tool to help us deal with conflicts and have better communication. Each member fills out this sheet, and we store that information in our online documentation, enabling us to start conversations about difficult issues in ways that work better for us as individuals.

Some good ways to communicate with me about a conflict include:

(ex. email me individually beforehand, create a discussion ticket beforehand, call me individually, chat with me)

Some bad ways to communicate with me about a conflict include:

(ex. bring it up for the first time in an in person group meeting, chat with me, call me)

Some ways that I behave when I am having trouble with conflict include:

(ex. interrupting others, trying to close the conversation prematurely, avoiding talking about it, raising my voice, being silent)

When I am having trouble with conflict some positive things that I can do for myself include:

(ex. take time away from the issue, take a walk, eat or drink)

When other people notice me having trouble with conflict, some positive things that they can do to support me include:

(ex. break down the issue into smaller parts, use formal consensus process, propose putting off making a decision)

Ways in which I am good at supporting others in dealing with a conflict include:

(ex. phone calls, taking a walk, talking someone down)

Updated by Jon Goldberg over 10 years ago · 10 revisions

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