PT Commons

h1. Resending lost messages to Redmine

When Redmine goes down, emails sent to Redmine don't get automatically resent.

Messages sent to @tickets@palantetech.coop@ are both redirected to @tickets@maple.palantetech.coop@, but also a copy is kept on the albizu server for 30 days.  To resend messages that never made it to maple, one must connect to albizu.

h3. Using Thunderbird (easiest):

Set up an IMAP account for tickets@palantetech.coop.  SMTP/IMAP server is @mail.mayfirst.org@.  Username is "tickets", password is either in creds, or reset it from the MFPL control panel.

You must have the "Mail Redirect":https://addons.mozilla.org/en-US/thunderbird/addon/mailredirect/ extension installed.

Select the messages you want to resend in the mailbox, click "Redirect", and enter the e-mail address of "tickets@maple.palantetech.coop".

h3. Using mutt

mutt doesn't require any setup, but can only redirect one message at a time.  In theory you could speed this along by making a macro in muttrc, but that's beyond what we need IMO.

<pre>

ssh tickets@albizu.mayfirst.org

mutt

:set sort = reverse-date-received

1 #go to first message

b #for "bounce", aka redirect

tickets@maple.palantetech.coop

# alternatively, send to tickets-test@maple.palantetech.coop if need be

</pre>