IT Managed Service changelog¶

• v1.2, 6/25/15:
  • Removed section 5i. The environment must have a router that can be monitored, administered remotely, and support NetFlow/rFlow.
  • Removed Appendix B, Networks row 3: Monitor DSU/TSU, switches, hubs and internet connectivity, and make sure everything is operational (available for SNMP manageable devices only)
  • Added section 5k. All Servers, Desktop PC’s and Notebooks/Laptops must have currently licensed, up to date and Vendor or developer Supported remote access software, allowing Consultants access.

• v1.1, 2/16/15: First online version.