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Grievance Policy » History » Version 3

Jamila Khan, 05/20/2024 02:13 PM
Updating AORTA information, adding TOC

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h1. Grievance Policy
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1. What is a grievance? How are they delineated?
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A grievance is a complaint about a specific injury, injustice, dissatisfaction or wrong decision made by a worker or workers. A grievance will fit into the following categories.
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A. A claim that a decision violates existing Co-op policy.
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B. A claim that a decision creates an unfair situation for which no policy exists.
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C. A claim that a decision duly following Co-op policy creates an unfair situation because the policy itself is inherently unfair or discriminatory.
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To determine the type of grievance, review the [[pt:Current Policies]] and [[pt:Chronological Decisions document]] wikis, and see if there is any reference to a relevant policy. If there is a policy and it has been broken, use grievance category A; if there is no policy, use grievance category B; if there is a policy and the policy is the problem, use grievance category C.
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2. Form
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The grievance form is in the PT Dropbox under Administrative\Grievance Policy and also available as a download here: attachment:"PT grievance form.doc"
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3. Grievance decision making process
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The decision making process varies depending on the category of grievance, but the base framework is the same. 
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* The person making the grievance will fill out the grievance form and present it to one or more worker-owners of their choice. 
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* Those worker-owners and the person making the grievance will decide whether to communicate that to the other worker-owners via private email or in person. 
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* The grievance will be brought to a full meeting of all involved parties and all worker-owners. 
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* The grievance will be aired and all parties will attempt to reach consensus as delineated in our [[pt:Consensus Policy]], with the option of having multiple meetings as needed.
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* If a decision is not reached through that process, any person making the grievance may request up to 2 hours of external mediation paid for by the company.
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* If the grievance is still not resolved, the final decision will be made by all current worker-owners.
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A. For grievances that violate existing Co-op policy, the actions in question will be reviewed and the policy in question will remain static for the duration of the grievance process. 
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B & C. For grievances where no policy exists or where policy creates an unfair situation, all involved parties will work to craft a new policy, which will then follow the [[pt:Consensus Policy]] until there is consensus or an alternate resolution of all current worker-owners.
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4. List of outside helpers
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* AORTA COOP https://aorta.coop/
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* NY Peace society mediation services http://nypeace.org/mediation-services/
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5. Who can make a grievance?
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Anyone who at the time of the action in question was one of the following:
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* worker
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* owner
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* subcontractor
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6. When can you make a grievance?
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* no more than 3 months from the time of the most recent action
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