PT Commons

{{lastupdated_at}} by {{lastupdated_by}}

h1. Exporting Salsa for CiviCRM

When logged in as a Manager, "Query/Export" will give you a full export of contact data.  There's a "Select My Entire List" button.  There's also an "include my deleted supporters" checkbox, which you may want to check (but probably not).  This will NOT get you groups/tags.

h2. Exporting Data not on the Contact Entity

You need to get to custom reports.  If you have the Reports tab, great; if not, you can get there by clicking "Supporter Management" tab, then "Built-in Reports", then "Clone and Edit" a report, then select "List Your Custom Reports".  Or go straight here: https://hq-org.salsalabs.com/dia/hq/reports/list.jsp?table=report

*Important*: When selecting foreign keys (e.g. "Supporter KEY") from the Columns tab, be sure to give a custom label.  This will cause the key to display correctly, instead of giving a link to the supporter's record.

h3. Groups

* Create a new report.

* Select the type of report you would like to create: Standard report

* Use "Advanced Object Chooser".

* Report "Supporter Groups", then "Groups".  Press "Save".

* Select the "Columns" tab and select your columns.  I like just "Supporter Key" and "Group Name".

* In Conditions, "Group Name" should be "Not Empty".

* Save, Run the report.

* Click the "Export" link.

h3. Tags

* Create a new report.

* Select the type of report you would like to create: Standard report

* Use "Advanced Object Chooser".

* Report on "Tags", then "Tags Data", then "Database Table".  Press "Save".

* Select the "Columns" tab and select your columns.  I like just "Tag" and "Table Key".

** "Table Key" is the Supporter Key.  It's similar to "entity_id" in CiviCRM.

* In "Conditions", "Table Name" should equal "supporter".

* Add another condition: "Tag.Tag" is "Not Empty".

* Save, Run the report.

* Click the "Export" link.

h3. Events

As above, but no conditions, and report on the "Event" table.  If you're only importing legacy events, this is a good list of easy fields to import:

Event KEY

Reference Name

Event Name

Description

Start

End

Deadline

Maximum Attendees

h3. Participants

As above.  Report on tables "Supporter Event", then "Event".  Note that there are a lot of tables that _look_ like "Supporter Event", like "Supporterevent" and "Supporter Events"!

Note that if you're matching on a unique field from "Events", you can just export "Supporter Event" and not the "Event" table.

Here are the fields I exported and what I matched them to:

Supporter KEY	external_identifier

Event KEY	event_key

Status	status

Type	role

Date Created	register_date

h3. Recurring Donations

Export on table "Recurring Donation".  Here's the field mapping:

Recurring Donation Key -> trxn_id

Supporter Key -> external_identifier

Transaction date -> create_date

Start Date -> start_date

RPREF -> invoice_id

RESULT (exclude 37, they're tests)

Amount -> amount

Pay Period -> use to remap to frequency_unit and frequency_interval

TERM -> installments

Status(?)

Note that in Salsa, there's no clear-cut way to tell whether a contact's recurring donation is still working or not - "Status" isn't a complete indicator, and thus doesn't cleanly map into Civi.

h3. Donations

It's important to link the recurring donations to the donations when exporting if you need to identify the first recurring donation (e.g. to generate thank-you letters if it's a first donation and recurring).

Under "Conditions", filter by "Supporter KEY is not empty" - when Salsa imports legacy data into their system, sometimes they don't do such a hot job.

Export on table "Donation" linked to table "Donate Page".  You'll want these fields (more or less):

Donation.donation KEY(donation)	

Donation.supporter KEY(donation)

donate_page.Reference_Name

Donation.Date_Entered

Donation.Transaction Date(donation)

Donation.amount(donation)

Donation.Transaction Type(donation)

Donation.RESULT(donation)

Donation.Tracking Code(donation)

Donation.Designation Code(donation)

Donation.In Honor Name(donation)

Donation.In Honor Email(donation)

Donation.In Honor Address(donation)

Recurring donation.Transaction Date(recurring_donation)

Donation.Order_Info

h3. Actions

Salsa has a separate table for actions, making them structurally comparable to Civi Events.  A good match in Civi is the Survey entity, which is used for petitions.

Export as above. Report on table "Action".

Condition: "Reference Name" is not empty.

*Note*: "Description" is likely to contain HTML that breaks the export.  I find it helpful to export it as the last column.

h3. Supporter_Actions

Export "action" and "supporter_action" and "supporter_action_comment" in that order.

Condition: supporter_key IS NOT NULL

Here's the fields I grabbed with their mapping:

supporter_action.supporter_key	

action.Reference Name

supporter_action.Date_Created

supporter_action_comment.Comment	details

h3. Letter to the Editor

This isn't a feature CiviCRM has, but it maps reasonably well to an activity when migrating.

* Create a new report.

* Select the type of report you would like to create: Standard report

* Use "Advanced Object Chooser".

* Report "Letter Supporter", then "Letter".  Press "Save".

* Select the "Columns" tab and select your columns:

> Date_Created -> activity_date_time

> supporter_KEY -> external_identifier

> person_media_ID? -> seems important - but I can't find a matching table, and this data doesn't seem to be accessible from Salsa.

> Letter_Subject -> details (concatenated)

> Letter_Content -> details

> Reference_Name -> subject

* Save, Run the report.

* Click the "Export" link.

h3. Chapters

* Create a new report.

* Select the type of report you would like to create: Standard report

* Use "Advanced Object Chooser".

* Report "Supporter Chapter", then "Chapter".  Press "Save".

* Select the "Columns" tab and select your columns.  I like just "Supporter KEY" and "Chapter.Name".

* In Conditions, "Chapter.Name" should be "Not Empty".

* Save, Run the report.

* Click the "Export" link.

h3. Receive_Email field

Here's a TSV of how to interpret the "Receive_Email" field.

|*code*|*meaning*|

|-24|INACTIVE: (5.1.1 User Unknown)|

|-26|INACTIVE: Address contains RFC spec. invalid characters / is improperly formatted|

|-3|INACTIVE: UNSUBSCRIBED (actively unsubscribed by user)|

|-30|INACTIVE (Reported as Spam): Other Blacklist (BLACKLIST)|

|-32|(Unknown Status)|

|-35|INACTIVE (Reported as Spam): Outblaze|

|-4|(Unknown Status)|

|-42|INACTIVE (Recipient Initiated Spam Report): MSN/Hotmail/WebTV|

|-44|INACTIVE (Recipient Initiated Spam Report): UNTI (Juno/NetZero/FreeServers)|

|-45|INACTIVE (Recipient Initiated Spam Report): Yahoo|

|-46|INACTIVE (Recipient Initiated Spam Report): Comcast.net|

|-47|INACTIVE (Recipient Initiated Spam Report): AOL|

|-48|INACTIVE (Recipient Initiated Spam Report): RoadRunner|

|-50|ISP Specific Bounces: AIM.com Unactivated account|

|-51|INACTIVE (Recipient Initiated Spam Report): Excite|

|-52|INACTIVE (Reported as Spam): Earthlink|

|-53|(Unknown Status)|

|-54|(Unknown Status)|

|-60|Bad Address/Expired address, etc (n.b.: These addresses are all @democracyinaction.org)|

|-9|INACTIVE: DEATH (supporter has died)|

|0|0 - Inactive or Unknown(not subscribed)|

|1|1 - Imported or unknown (subscribed)|

|10|ACTIVE: CONFIRMED (Double opt-in)|

|3|ACTIVE: CLIENT (Client has directly signed up)|