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Exporting Salsa for CiviCRM » History » Revision 30

Revision 29 (Jon Goldberg, 01/21/2015 04:35 PM) → Revision 30/54 (Jon Goldberg, 01/21/2015 04:37 PM)

{{lastupdated_at}} by {{lastupdated_by}} 

 h1. Exporting Salsa for CiviCRM 

 When logged in as a Manager, "Query/Export" will give you a full export of contact data.    There's a "Select My Entire List" button.    There's also an "include my deleted supporters" checkbox, which you may want to check (but probably not).    This will NOT get you groups/tags. 

 h2. Exporting Data not on the Contact Entity 

 You need to get to custom reports.    If you have the Reports tab, great; if not, you can get there by clicking "Supporter Management" tab, then "Built-in Reports", then "Clone and Edit" a report, then select "List Your Custom Reports".    Or go straight here: https://hq-org.salsalabs.com/dia/hq/reports/list.jsp?table=report 

 *Important*: When selecting foreign keys (e.g. "Supporter KEY") from the Columns tab, be sure to give a custom label.    This will cause the key to display correctly, instead of giving a link to the supporter's record. 

 h3. Groups 

 * Create a new report. 
 * Select the type of report you would like to create: Standard report 
 * Use "Advanced Object Chooser". 
 * Report "Supporter Groups", then "Groups".    Press "Save". 
 * Select the "Columns" tab and select your columns.    I like just "Supporter Key" and "Group Name". 
 * In Conditions, "Group Name" should be "Not Empty". 
 * Save, Run the report. 
 * Click the "Export" link. 

 h3. Tags 

 * Create a new report. 
 * Select the type of report you would like to create: Standard report 
 * Use "Advanced Object Chooser". 
 * Report on "Tags", then "Tags Data", then "Database Table".    Press "Save". 
 * Select the "Columns" tab and select your columns.    I like just "Tag" and "Table Key". 
 ** "Table Key" is the Supporter Key.    It's similar to "entity_id" in CiviCRM. 
 * In "Conditions", "Table Name" should equal "supporter". 
 * Add another condition: "Tag.Tag" is "Not Empty". 
 * Save, Run the report. 
 * Click the "Export" link. 

 h3. Events 

 As above, but no conditions, and report on the "Event" table.    If you're only importing legacy events, this is a good list of easy fields to import: 
 Event KEY 
 Reference Name 
 Event Name 
 Description 
 Start 
 End 
 Deadline 
 Maximum Attendees 

 h3. Participants 

 As above.    Report on tables "Supporter Event", then "Event".    Note that there are a lot of tables that _look_ like "Supporter Event", like "Supporterevent" and "Supporter Events"! 

 Note that if you're matching on a unique field from "Events", you can just export "Supporter Event" and not the "Event" table. 
 Here are the fields I exported and what I matched them to: 
 Supporter KEY 	 external_identifier 
 Event KEY 	 event_key 
 Status 	 status 
 Type 	 role 
 Date Created 	 register_date 

 h3. Recurring Donations 

 Export on table "Recurring Donation".    Here's the field mapping: 

 Recurring Donation Key -> trxn_id 
 Supporter Key -> external_identifier 
 Transaction date -> create_date 
 Start Date -> start_date 
 RPREF -> invoice_id 
 RESULT (exclude 37, they're tests) 
 Amount -> amount 
 Pay Period -> use to remap to frequency_unit and frequency_interval 
 TERM -> installments 
 Status(?) 

 Note that in Salsa, there's no clear-cut way to tell whether a contact's recurring donation is still working or not - "Status" isn't a complete indicator, and thus doesn't cleanly map into Civi. 

 h3. Donations 

 It's important to link the recurring donations to the donations when exporting if you need to identify the first recurring donation (e.g. to generate thank-you letters if it's a first donation and recurring). 

 Under "Conditions", filter by "Supporter KEY is not empty" - when Salsa imports legacy data into their system, sometimes they don't do such a hot job. 

 Export on table "Donation" linked to table "Donate Page".    You'll want these fields (more or less): 

 Donation.donation KEY(donation) 	
 Donation.supporter KEY(donation) 
 donate_page.Reference_Name 
 Donation.Date_Entered 
 Donation.Transaction Date(donation) 
 Donation.amount(donation) 
 Donation.Transaction Type(donation) 
 Donation.RESULT(donation) 
 Donation.Tracking Code(donation) 
 Donation.Designation Code(donation) 
 Donation.In Honor Name(donation) 
 Donation.In Honor Email(donation) 
 Donation.In Honor Address(donation) 
 Recurring donation.Transaction Date(recurring_donation) 
 Donation.Order_Info 

 h3. Actions 

 Salsa has a separate table for actions, making them structurally comparable to Civi Events.    A good match in Civi is the Survey entity, which is used for petitions. 

 Export as above. Report on table "Action". 
 Condition: "Reference Name" is not empty. 

 *Note*: "Description" is likely to contain HTML that breaks the export.    I find it helpful to export it as the last column. 

 h3. Supporter_Actions 

 Export "action" and "supporter_action" and "supporter_action_comment" in that order. 
 Condition: supporter_key IS NOT NULL 

 Here's the fields I grabbed with their mapping: 
 supporter_action.supporter_key 	
 action.Reference Name 
 supporter_action.Date_Created 
 supporter_action_comment.Comment 	 details 

 h3. Chapters 

 * Create a new report. 
 * Select the type of report you would like to create: Standard report 
 * Use "Advanced Object Chooser". 
 * Report "Supporter Chapter", then "Chapter".    Press "Save". 
 * Select the "Columns" tab and select your columns.    I like just "Supporter KEY" and "Chapter.Name". 
 * In Conditions, "Chapter.Name" should be "Not Empty". 
 * Save, Run the report. 
 * Click the "Export" link. 

 h3. Receive_Email field 

 Here's a TSV of how to interpret the "Receive_Email" field. 
 |*code*|*meaning*| 
 |-24|INACTIVE: (5.1.1 User Unknown)| 
 |-26|INACTIVE: Address contains RFC spec. invalid characters / is improperly formatted| 
 |-3|INACTIVE: UNSUBSCRIBED (actively unsubscribed by user)| 
 |-30|INACTIVE (Reported as Spam): Other Blacklist (BLACKLIST)| 
 |-32|(Unknown Status)| 
 |-35|INACTIVE (Reported as Spam): Outblaze| 
 |-4|(Unknown Status)| 
 |-42|INACTIVE (Recipient Initiated Spam Report): MSN/Hotmail/WebTV| 
 |-44|INACTIVE (Recipient Initiated Spam Report): UNTI (Juno/NetZero/FreeServers)| 
 |-45|INACTIVE (Recipient Initiated Spam Report): Yahoo| 
 |-46|INACTIVE (Recipient Initiated Spam Report): Comcast.net| 
 |-47|INACTIVE (Recipient Initiated Spam Report): AOL| 
 |-48|INACTIVE (Recipient Initiated Spam Report): RoadRunner| 
 |-50|ISP Specific Bounces: AIM.com Unactivated account| 
 |-51|INACTIVE (Recipient Initiated Spam Report): Excite| 
 |-52|INACTIVE (Reported as Spam): Earthlink| 
 |-53|(Unknown Status)| 
 |-54|(Unknown Status)| 
 |-60|Bad Address/Expired address, etc (n.b.: These addresses are all @democracyinaction.org)| 
 |-9|INACTIVE: DEATH (supporter has died)| 
 |0|0 - Inactive or Unknown(not subscribed)| 
 |1|1 - Imported or unknown (subscribed)| 
 |10|ACTIVE: CONFIRMED (Double opt-in)| 
 |3|ACTIVE: CLIENT (Client has directly signed up)|
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