h1. Topics for "CiviCRM 102" training

Let's also make sure we know what we're covering!  Here's the topics I intend to cover:
* Deduping
* Custom fields
* Contact subtypes
* Profiles
* Customizing menus, option values (drop-downs), word replacements, greetings
* CiviCRM extensions (e.g. CiviVolunteer)
* Permissions
* CiviMail automated replies
* CiviEvent: Customizing settings, name badges, event templates
* Discussing client-specific customizations
* More advanced search flows - "display results as", search by relationship.  Maybe Search Builder improvements?