Grievance Policy

1. What is a grievance? How are they delineated?

A grievance is a complaint about a specific injury, injustice, dissatisfaction or wrong decision made by a worker or workers. A grievance will fit into the following categories.

A. A claim that a decision violates existing Co-op policy.
B. A claim that a decision creates an unfair situation for which no policy exists.
C. A claim that a decision duly following Co-op policy creates an unfair situation because the policy itself is inherently unfair or discriminatory.

To determine the type of grievance, review the [[pt:Current Policies]] and [[pt:Chronological Decisions document]] wikis, and see if there is any reference to a relevant policy. If there is a policy and it has been broken, use grievance category A; if there is no policy, use grievance category B; if there is a policy and the policy is the problem, use grievance category C.

2. Form

The grievance form is in the PT Dropbox under Administrative\Grievance Policy and also available as a download here: PT grievance form.doc

3. Grievance decision making process

The decision making process varies depending on the category of grievance, but the base framework is the same.

A. For grievances that violate existing Co-op policy, the actions in question will be reviewed and the policy in question will remain static for the duration of the grievance process.

B & C. For grievances where no policy exists or where policy creates an unfair situation, all involved parties will work to craft a new policy, which will then follow the [[pt:Consensus Policy]] until there is consensus or an alternate resolution of all current worker-owners.

4. List of outside helpers

5. Who can make a grievance?

Anyone who at the time of the action in question was one of the following:

6. When can you make a grievance?